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💻 IT, WMS & Platform Integration

Operationally live from day one.

We deploy and integrate the full technology stack — warehouse management system, platform order API, picker handhelds, route optimisation, live dashboards, and CCTV — so your store is operationally intelligent from the very first order.

<90 sec
Pick-pack time enabled by WMS + handheld
Day 1
Tech fully live before first order
8+
Platform APIs we integrate with
100%
Order accuracy with scan-and-pick
What's included

Everything we handle for you.

🗄
WMS deployment and configuration
Warehouse management system set up and configured for your SKU list, bin locations, replenishment rules, and picking routes.
📱
Picker handheld devices
Device procurement, MDM enrolment, and WMS app configuration — pickers receive order tasks and shelf locations instantly.
🔌
Platform API integration
Direct API integration with your chosen platform's order management system — orders flow in, status updates flow out, automatically.
🗺
Route optimisation setup
Delivery rider app configured with your store location, platform SLAs, and real-time traffic routing.
📊
Operations dashboard
Real-time KPIs: pick time, order accuracy, inventory levels, rider location, shrinkage alerts — one screen.
🔄
Inventory and replenishment automation
Automated low-stock alerts and replenishment triggers in the WMS — reduces stockouts and manual monitoring overhead.
🔐
Network and security infra
Store Wi-Fi, broadband failover, firewall, and access controls — ensures WMS and platform apps stay connected during peak orders.
Common questions

FAQs about this service.

Which WMS platforms do you work with?
We're platform-agnostic on WMS. We can deploy Unicommerce, Increff, UrbanPiper, or other solutions depending on your platform requirements.
What happens if the internet goes down?
We set up broadband with 4G failover — if the primary connection drops, orders continue through the backup SIM connection automatically.
Does the platform provide its own WMS?
Some platforms have proprietary WMS. Others allow third-party integration. We assess this during discovery and configure accordingly.
Do you provide ongoing IT support?
Yes. We offer a post-launch IT support retainer covering WMS issues, device replacements, API monitoring, and dashboard maintenance.
Ready to launch your dark store?

Tell us your city and platform. We'll come back within 24 hours with a free location assessment.