Home/Our Process
How We Work

Zero to first delivery
in 30 days.

A parallel-track execution model — licensing, fit-out, staffing, and IT running simultaneously — cuts the typical 90-day setup down to 30. No shortcuts. Just better sequencing.

30d
Site brief to first delivery
6
Parallel workstreams running simultaneously
72hr
Location shortlist after brief
72hr
Hypercare period after go-live
The journey

Six phases. One team.

Each phase runs in parallel where possible — not sequentially. That's how we hit 30 days while others take 90.

1
Day 1–3
Discovery & Mandate
You brief us on your platform, target city, and investment appetite. Our location intelligence team runs a full catchment analysis and presents a shortlist of 3–5 viable micro-markets within 72 hours. You choose the direction — we take it from there.
Platform BriefCity SelectionCatchment AnalysisInvestment Sizing
2
Day 3–8
Site Selection & Real Estate
Ground teams physically inspect shortlisted properties. We run legal due diligence in parallel, negotiate lease terms in your favour, verify platform spec compliance, and handle stamp duty and registration. You sign only when everything checks out.
Site VisitsLegal DDLease NegotiationStamp Duty
3
Day 5–20 · Runs in parallel
Licensing & Compliance
All regulatory applications filed simultaneously from Day 5 — FSSAI, trade licence, GST, Shop & Establishment Act, fire NOC, and all applicable labour registrations. We own every follow-up call and document resubmission. Most licences are in hand before fit-out is complete.
FSSAITrade LicenceGSTFire NOCLabour Regs
4
Day 8–22
Fit-Out & IT Integration
Fit-out crew mobilises immediately after lease signing. Civil works, cold chain, racking, lighting, broadband, and CCTV installed in parallel with WMS deployment and platform API integration. Store layout engineered for pick-speed — right SKU, right shelf, sub-3-minute fulfilment from the very first order.
Civil & ElectricalCold ChainWMS DeployAPI IntegrationCCTV
5
Day 15–27
Staffing, Training & Fleet
Store manager, pickers, and packers recruited and background-verified from Day 15. SOP training begins as fit-out finishes. Delivery riders onboarded with licence verification. E2W fleet delivered, registered, insured, and GPS-integrated. Every team member ready before the store opens — not after.
Store ManagerPickers & PackersRider OnboardingE2W Delivery
6
Day 25–30
Inventory Build, Go-Live & 72hr Hypercare
Initial inventory delivered and shelf-slotted per planogram. Platform listing activated. We manage the first 72 hours of live operations alongside your team, resolving any real-time friction. Full handover after hypercare — with an ongoing compliance and ops retainer available.
Inventory InboundPlatform Go-Live72hr HypercareTeam Handover
After go-live

We don’t disappear after launch.

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Ongoing Compliance Retainer

Monthly compliance monitoring, renewal management, and filing across all your stores. Never miss a licence renewal again.

👥
Staff Replacement Cover

90-day free replacement guarantee on all staff we place. After that, rapid replacement with a 48-hour SLA.

🔧
Fleet Maintenance Support

Monthly E2W service schedules, breakdown response, and temporary replacement vehicles — keeping your last mile operational 7 days a week.

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Store #2, #3, #10…

Each successive dark store we set up for you is faster, cheaper, and sharper. We retain your templates, supplier relationships, and compliance history.